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At Body Works Fitness Equipment, we view ourselves as your ongoing partner to ensure your facility's success, so we value our continued relationship with you long after your equipment is installed and running. In fact, our current level of success is due in a large part to adhering to this philosophy.

As such, Body Works remains the point of contact after the sale for any and all service work, whether within warranty or not. With a phone call to our service department, the wheels are set in motion to assess any service issues, order the corrective parts, and have your equipment fully functional in the shortest amount of time.

In addition, we encourage you to set up an ongoing preventative maintenance program. Such a program maximizes the comfort of your users, typically extends the life span of the equipment, and minimizes potential down time as equipment ages. This preventative program can take two forms:

  • A preventative maintenance contract with Body Works' Service Department, that sets specific visit intervals based upon your facility usage and equipment compliment.
  • An in-service training seminar for your on-site maintenance staff conducted by our factory-trained Service Manager in order to train them on the requirements.

To ask us a service question or speak with us about a preventative maintenance program, please call toll-free between 9am and 5pm Central Time at 888-285-0700, or email us at info@bodyworksfitness.net


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